Delivery is dependant on where you’re located, but we typically ship orders within 2-5 business days, then our delivery service lead time applies.

We recommend sealing the magnetic case with one of our security stickers once your card is placed inside.

This helps ensure the case remains firmly closed and prevents the card from shifting or accidentally falling out. Using our sticker provides added peace of mind and guarantees the card stays secure during display or handling.

Picture Frame Hanging Instructions

For frames with 2 hanging points at 400 mm centres

Important Notice

The installer is responsible for assessing the wall condition, selecting suitable fixings, and ensuring the frame is safely and securely mounted.

Different wall materials require different fixing methods. If unsure, consult a qualified tradesperson.

Before You Start

You Will Need

    •    Tape measure

    •    Pencil

    •    Spirit level

    •    Drill and suitable drill bits (if required)

    •    Appropriate wall fixings and screws

    •    Screwdriver

Step 1 — Check the Wall Type

Identify the wall construction before selecting fixings:

Plasterboard / Drywall

Use suitable plasterboard anchors or fixings rated for the frame weight.

Masonry / Brick / Concrete

Use suitable masonry plugs and screws.

Timber / Stud Wall

Fix directly into timber studs where possible using appropriate wood screws.

Other Wall Types

Ensure the selected fixing method is suitable for the wall material and frame weight.

Step 2 — Mark the Hanging Points

The frame has 2 hanging points spaced 400 mm apart (centre to centre).

    1    Decide the desired frame position.

    2    Use a spirit level to mark a horizontal line.

    3    Mark two fixing points exactly 400 mm apart.

Step 3 — Install the Fixings

    1    Drill holes if required for the chosen fixing method.

    2    Install wall plugs or anchors as appropriate.

    3    Insert screws, leaving enough projection for the frame hooks to engage securely.

Step 4 — Hang the Frame

    1    Carefully lift the frame onto both fixing points.

    2    Check that both hooks are fully engaged.

    3    Verify the frame is level and secure.

Safety Information

    •    Always use fixings suitable for the wall type and load being supported.

    •    Do not exceed the load rating of the chosen fixings.

    •    Periodically check that the frame remains secure.

    •    Signature Card Displays accepts no responsibility for damage or injury caused by incorrect installation, unsuitable fixings, or inadequate wall structure.

Installer Responsibility

It is the installer’s responsibility to:

    •    Determine the suitability and strength of the wall surface

    •    Select and use appropriate fixings and tools

    •    Ensure the installation is safe and secure

To keep your bespoke sports card display case match fit, give it a regular dust with a soft microfiber cloth to stop grime from sneaking in like a bad tackle. Keep cleaning gentle—no harsh chemicals or rough cloths—just a slightly damp wipe for the timber when needed, and dry it straight away so moisture doesn’t score an own goal. Try to keep the case out of direct sunlight and away from heat or humidity to avoid warping or fading over time. And every now and then, do a quick lineup check on the mounts and fixings to make sure your cards stay secure and match-ready.

Not currently! But we will be very soon. If you’re desperate for one of our products in the meantime, let us know and we may be able to sort this on a case by case basis.

Thicker mags should work in our frames providing they fit in our mag gaps. However, not all mags are polarised the same, so you may need to flip your card around the other way so that the magnets attract.

We want you to be completely satisfied with your purchase. This Returns & Refunds Policy explains your rights and our procedures for products purchased through our ecommerce website.

This policy applies to online purchases made through Signature Card Displays LTD.

1. Returns Eligibility

You may request a return within 30 days of receiving your order provided that:

• The item is unused and in its original condition

• The item is returned with original packaging and accessories

• Proof of purchase is provided

• The product is not customised, personalised, or made-to-order

We reserve the right to refuse returns that do not meet these conditions.

For customers in the United Kingdom and other regions where applicable consumer laws apply, your statutory rights remain unaffected.

2. Non-Returnable Items

The following items cannot be returned unless they are faulty, damaged, or incorrect:

• Custom-made or personalised display frames

• Made-to-order products

• Clearance or final sale items

• Gift cards

• Products damaged through misuse, accidental damage, improper installation, or normal wear and tear

3. Damaged, Faulty, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Email: signaturecarddisplays@outlook.com

Please include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging

Where appropriate, Signature Card Displays LTD may offer:

• A replacement

• A repair

• Store credit

• A full or partial refund

This will be determined after reviewing the issue and in accordance with applicable consumer protection laws.

4. How to Start a Return

To request a return, please contact:

signaturecarddisplays@outlook.com

Include:

• Your full name

• Order number

• Reason for the return

If your return is approved, we will provide instructions for returning the item. Returns sent without prior authorisation may not be accepted.

5. Return Shipping

UK Returns

Customers are responsible for return shipping costs unless:

• The item is faulty

• The item was damaged in transit

• We sent the incorrect item

International Returns

For orders shipped outside the United Kingdom:

• Customers are responsible for return shipping costs, customs fees, duties, taxes, and import charges associated with returning items unless prohibited by local law.

• Signature Card Displays LTD is not responsible for delays caused by customs processing.

• Any unpaid customs charges on returned items may be deducted from the refund amount where legally permitted.

We strongly recommend using a tracked and insured shipping service, as we cannot guarantee responsibility for items lost or damaged during return transit.

6. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be processed to the original payment method within 5–10 business days, although processing times may vary depending on your payment provider.

Original shipping costs are non-refundable unless:

• The item was faulty

• The item was damaged

• We made an error with your order

• Local consumer laws require otherwise

7. Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you would like a different product, size, or style, please place a new order separately after your return has been approved.

8. Order Cancellations

Orders may be cancelled before dispatch by contacting us as soon as possible.

Once an order has been shipped, it must follow the standard returns procedure.

Custom-made or personalised products cannot be cancelled once production has started.

9. Consumer Rights

Nothing in this policy excludes or limits any rights you may have under applicable consumer protection laws, including the Consumer Rights Act 2015 and other applicable international ecommerce regulations where required.

10. Contact Information

Signature Card Displays LTD
Website: www.signaturecarddisplays.co.uk
Email: signaturecarddisplays@outlook.com